As [Seller name] (the "Company"), we process your personal data as the data controller under the Personal Data Protection Law No. 6698 ("KVKK") within the scope described below.
1. Data Controller
Name: [Seller name]
Address: [Seller address]
Email: [Seller email]
Registered email (KEP): [Registered email (KEP)]
2. Personal Data We Process
- Identity: Name, surname and, where required for invoicing, national ID number
- Contact: Email address, phone number, delivery and billing address
- Customer transactions: Orders, returns, requests and contact form messages
- Security: IP address, session and login records
- Finance: Payment amount and transaction details (Card details are never stored by us; they are processed directly by the licensed payment institution.)
3. Purposes
- Receiving, collecting payment for, delivering and invoicing orders
- Creating and managing customer accounts
- Handling requests, complaints and returns
- Complying with legal obligations (tax, consumer and e-commerce legislation)
- Ensuring information security and preventing abuse
4. Legal Grounds and Collection Method
Your data is collected electronically through the forms on our website and processed under Article 5/2 of the KVKK on the grounds of the establishment or performance of a contract (c), compliance with a legal obligation (ç) and legitimate interest (f). Processing that requires explicit consent (e.g. analytics cookies, commercial electronic messages) is carried out only with your consent.
5. Transfers
Limited to the purposes above, your data may be shared with shipping and logistics companies, payment institutions, accounting service providers, hosting and email service providers and, upon request, competent public authorities.
6. Your Rights
Under Article 11 of the KVKK you may learn whether your data is processed, request information, learn the purpose of processing, know the third parties it is transferred to, request correction, deletion or destruction, object to results produced by automated analysis and claim compensation for damages arising from unlawful processing.
Send your requests to [Seller email] or in writing to [Seller address]. Requests are answered within 30 days at the latest.